Job Description

Are you a friendly and courteous professional dedicated to providing guests with an exceptional dining experience? You could be an excellent server at our busy restaurant. We need someone with a positive attitude toward customer service and a warm smile to set the tone for our guests to enjoy their dining experience with us. You will serve our guests at the restaurant by ensuring they are seated promptly, their orders are taken, prepared, and served on time, and that tables are cleaned and ready for the next guests. Our ideal candidate maintains a cheerful and polite demeanor toward both guests and coworkers. Consider applying today if you are punctual, responsible, and enjoy interacting with others! Benefits

• Employee Rate at IHG Hotels
• Free On-Site Parking
• Free Employee Meals
• Employee Referral Program

Responsibilities:

• Accept correct payment from guests and guarantee the accuracy of the guest check and manner of payment to protect both the client and the business from any transaction mistakes
• Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests
• Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations
• Participate in pre-shift and department meetings to gain a thorough grasp of all products, services, and facility activities
• Perform all restocking and cleaning activities as directed, including opening and closing duties

Qualifications:

• Proven customer service experience with a strong guest-focused mentality
• Previous experience working in food service is preferred
• Possesses strong, organizational and time management skills
• Excellent communication and interpersonal skills for working with customers and other team members
• Must have or be able to obtain an ABC License

About Company: Knoxville's Premier Hotel. The Crowne Plaza Knoxville has consistently ranked in the top 10 of all Crowne Plazas in the Americas. Our newly renovated hotel boasts 195 well-appointed rooms and 15,000 sq ft of meeting space. We offer top amenities including our renowned Mahogany's Restaurant, The Library Bar, On and Off-Site Catering, and a two-story fitness facility. With our central location, our guests are only steps away from all that Downtown Knoxville has to offer.

Job Tags

Shift work,

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