ServiceNow Developer Job at Cordia Resources by Cherry Bekaert, Rockville, MD

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  • Cordia Resources by Cherry Bekaert
  • Rockville, MD

Job Description

Our client is looking for smart, personable, and creative individuals interested in helping grow something unique in our markets. The ideal candidate will have in-depth knowledge of the ServiceNow platform and experience in web application development using JavaScript, HTML, CSS, and XML. As a senior consultant, you will mentor and develop junior staff, deliver quality services to our clients, and expand work under existing contracts.
 
We are currently looking for a ServiceNow Developer who will:

    • Perform day-to-day support and maintenance, work with the functional team to develop solutions in ServiceNow, and coordinate support and development efforts within the admin team.
    • Provide general support, administration, and maintenance of the ServiceNow platform and associated applications
    • Work closely with the ServiceNow functional team to build requested items and tasks using workflows to manage customer and fulfillment teams' processes.
    • Configure and improve core and custom applications by working closely with the ServiceNow functional team
    • Work directly with end users to resolve support issues within ServiceNow
    • Monitor health, usage, and overall compliance of ServiceNow and its applications
    • Develop systems integrations and process automation
    • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs, including advanced scripting of each of the above
    • Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
    • Configure and manage Discovery
    • Lead team in application and platform upgrades
    • Load, manipulate and maintain data between Service-now and other systems
    • Create ServiceNow reports and dashboards
Additionally, the ideal candidate can:
    • Work independently, be a self-starter, and able to operate in a proactive way
    • Deliver excellent oral and written communication skills to both technical and non-technical audiences
    • Demonstrate strong analytical and problem-solving skills; logical thinker and intellectual curiosity
 
Required Qualifications
    • US Citizenship
    • Ability to pass a federal background check successfully and maintain eligibility for continued access authorizations, including periodic drug screenings, granted by such a successful background check
    • Bachelor’s degree
    • 3-5 years of ServiceNow development experience
    • Strong JavaScript, XML, and HTML skills and familiarity with LDAP, MS Active Directory and ADFS
    • Proven experience implementing and customizing a web-architected, n-tiered enterprise application
    • Proven experience implementing integrations of enterprise software systems
    • Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production
    • Must be technically savvy and able to design and build applications that meet business goals and objectives
    • Excellent verbal and written communication skills; ability to communicate clean, organized and thorough information and data appropriate for the intended audience
Desired Qualifications:
    • Experience working in the government sector (local, state, or federal)
    • ServiceNow System Administrator / Developer certifications
    • Experience configuring ServiceNow Discovery
    • Strong knowledge and familiarity with ITSM processes
    • ITIL V4 Foundation Certification

 

 

Job Tags

Local area,

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