Remote Support Representative Job at SVH Travel, United States

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  • SVH Travel
  • United States

Job Description

Job Description: Remote Support Representative

Department: Hospitality Industry

Summary:

We are seeking a motivated Remote Support Representative to join our team in the Hospitality industry. As a Remote Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients. This is a remote position that offers flexibility and the opportunity to work from the comfort of your own home.

Responsibilities:

  • Respond to customer inquiries and provide technical support via phone, email, and chat
  • Troubleshoot issues and provide solutions in a timely and professional manner
  • Document customer interactions and resolutions accurately
  • Collaborate with internal teams to escalate and resolve complex issues
  • Provide product training and guidance to customers as needed

Qualifications:

  • Previous experience in customer service or technical support role
  • Excellent communication skills, both verbal and written
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in using remote support tools and software

Preferred Skills:

  • Knowledge of the Hospitality industry
  • Experience working remotely
  • Certifications in customer service or technical support

If you are passionate about providing exceptional customer service and have a knack for technical troubleshooting, we want to hear from you! Apply now to join our team as a Remote Support Representative in the Hospitality industry.

Job Tags

Full time, Remote job,

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