Newport Restaurant Group is a premier hospitality company known for its commitment to exceptional dining experiences and outstanding customer service. With a portfolio of diverse restaurants, we emphasize fresh, local ingredients and a passion for culinary excellence. Our team is dedicated to creating memorable moments for our guests while fostering a supportive and collaborative work environment. As we continue to expand our reach and enhance our services, we are looking for motivated individuals to join our remote support team.
Position: Remote Online Help Assistant (Entry Level)
Location: Remote (Work From Home)
Responsibilities:
- Provide friendly and efficient online support to customers through various communication channels, including email, chat, and social media.
- Assist customers with inquiries related to menu items, reservations, and special events.
- Resolve customer issues promptly and accurately, ensuring a positive experience.
- Maintain up-to-date knowledge of Newport Restaurant Group’s offerings, promotions, and policies.
- Collaborate with team members to improve service processes and customer satisfaction.
- Document customer interactions and feedback to help improve service quality and operational efficiency.
- Participate in training sessions to enhance skills and knowledge about the company and its services.
- Support administrative functions as needed, including data entry and report generation.
Requirements:
- High school diploma or equivalent; college coursework or degree is a plus.
- Excellent written and verbal communication skills.
- Strong customer service orientation with a friendly, approachable demeanor.
- Ability to multitask and manage time effectively in a remote work environment.
- Basic computer skills, including proficiency in Microsoft Office and familiarity with online communication tools.
- A reliable internet connection and a quiet workspace conducive to remote work.
- Ability to work independently and collaboratively within a team.
Benefits:
- Competitive salary based on experience and performance.
- Flexible work hours to accommodate personal schedules.
- Opportunities for professional development and growth within the company.
- Employee discounts at Newport Restaurant Group establishments.
- Access to training resources and support for skill enhancement.
- A supportive and inclusive remote work culture that values teamwork and collaboration.
If you are passionate about customer service and eager to be part of a dynamic team, we encourage you to apply for the Remote Online Help Assistant position at Newport Restaurant Group. Please submit your resume and a brief cover letter outlining your interest and relevant experience.
Join us in creating exceptional dining experiences for our guests, and be part of a team that values your contributions and growth!
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase . Free employee scheduling, time clock and hiring tools....Sidney Regional Medical Center is searching for a Clinic Utilization Review Specialistto join our team. This is a full-time position supporting Sidney Regional Medical Center and patients. The position will be based at SRMC Pole Creek Crossing campus from 0800 to 1700...
LAB OPPORTUNITY AVAILABLE WITH TOP WESTERN NY HOSPITAL Located less than an hour from Buffalo, NY Full time position Night shift Hospital is the only full-service, acute care system in its county DON"T WAIT! Click apply or email ****@*****.*** today to...
...Facility Services is hiring for our pressure washing team. This is Part-Time.Most of this work is on Sunday. Other shifts are often... ...provides a company truck and equipment. Required: Clean driving record Clean background check Ability to lift 75lbs Reliable...
...residential, light commercial, replacement and new construction company looking for an experienced HVAC installer to join our company. Immediate opening. This is NOT an entry level or helper position. You MUST be experienced in installs and we prefer you have a minimum of...
Buckle up, hit the open road and start making hungry people happy as a delivery driver for Pizza Hut. That's right, we'll pay you to cruise around in your mobile office - your car - listening to your own tunes and delivering great pizza - and pasta. What more could you...