Job Description

Job Title: Non-Emergency Medical Transportation (NEMT) Driver.

Location: Jacksonville, FL.

Job Type: Full-Time.

Reports To: Transportation Manager/Supervisor.

Job Summary:

We are seeking a reliable, compassionate, and safety-focused Non-Emergency Medical Transportation (NEMT) Driver to join our team. The NEMT Driver will be responsible for safely transporting patients to and from medical appointments, treatment centers, and other health-related destinations. This role is crucial in helping clients maintain access to essential healthcare services.

Key Responsibilities:

• Safely transport clients to and from medical appointments in a timely and courteous manner.
• Assist passengers in and out of the vehicle when necessary, including those with mobility challenges or in wheelchairs.
• Maintain a clean, well-maintained, and properly fueled vehicle at all times.
• Use GPS or route mapping tools to ensure efficient travel.
• Adhere to all traffic laws, safety regulations, and company policies.
• Accurately complete trip logs, mileage records, and other documentation as required.
• Report any incidents, accidents, or vehicle issues promptly to management.
• Communicate professionally and respectfully with clients, caregivers, dispatch, and healthcare personnel.
• Maintain patient confidentiality and follow HIPAA guidelines at all times.

Qualifications:

• High school diploma or GED preferred.
• Valid driver’s license with a clean driving record.
• Previous experience in transportation, caregiving, or customer service preferred.
• Ability to lift and assist clients when necessary.
• CPR/First Aid certification (or willingness to obtain) is a plus.
• Strong interpersonal and communication skills.
• Must pass background check and drug screening.

Working Conditions:

• Must be able to work flexible hours, including early mornings, evenings, and weekends if needed.
• Work is performed in a vehicle and various indoor/outdoor environments.
• May involve lifting, bending, and assisting clients with limited mobility.

Benefits:

• Competitive hourly wage.
• Ongoing training and development opportunities.

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