This is primarily remote, however there could be occasions to come onsite (1-2x per month). This position can be staffed in either the Owings Mills MD area, or the Charles Town WV area. Please contact Elite Technical for additional information!
-Education Level: Bachelor's Degree OR In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
-Experience: 2 years experience delivering various training, adult learning modules to large audiences in both In-person and Virtual trainings.
-Must have MS Teams experience
-Must have strong writing and verbal communication skills
-Big Plus: Healthcare Knowledge OR Customer Service Rep training OR new product training
- Knowledge of adult learning delivery methods and principles.
- Knowledge and understanding of learning management systems (LMS).
- Proficient in Microsoft Office applications.
- Ability to analyze, organize and prioritize work while meeting multiple deadlines.
- Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
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