Guest Relation Officer / Live Chat Agent - Remote | WFH Job at Get It Recruit - Hospitality, Sacramento, CA

S1BjaThaS2VxS0RCcTBrRXJXUmNNNWxFUUE9PQ==
  • Get It Recruit - Hospitality
  • Sacramento, CA

Job Description

Are you a customer service superstar looking for a remote opportunity?

We're seeking a talented Guest Relations Officer / Live Chat Agent to join our growing team. As the first point of contact for our clients, you'll play a vital role in providing exceptional customer support and fostering positive relationships.

What you'll do:

Provide exceptional customer service: Respond promptly to guest inquiries via live chat and offer helpful solutions.
Assist with reservations and inquiries: Help guests book reservations and answer questions about our properties and services.
Resolve issues: Address guest concerns and ensure their satisfaction.
Stay informed: Maintain a deep understanding of our properties, promotions, and offerings.
Document interactions: Track customer interactions and follow up on unresolved issues.
Collaborate with the team: Work closely with colleagues to improve service delivery and identify trends.
What you'll need:

Customer service experience: A proven track record in customer service, preferably in hospitality or real estate.
Excellent communication: Strong verbal and written communication skills to build rapport with guests.
Problem-solving skills: The ability to think critically and find solutions to guest problems.
Tech-savvy: Familiarity with live chat software and CRM tools.
Remote work skills: The ability to work independently and manage your time effectively.
Attention to detail: A keen eye for detail and a commitment to accuracy.
What we offer:

Competitive compensation: A competitive salary and benefits package.
Remote work: Enjoy the flexibility of working from home.
Career growth: Opportunities for professional development and advancement.
Supportive team: A friendly and collaborative work environment.
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

Courtyard by Marriott

Hotel Front Desk Job at Courtyard by Marriott

 ...Reports to: Front Office Manager Job purpose To consistently and professionally perform all front desk duties in accordance with hotel and brand standards. Responsibilities Report to work on time and in proper uniform adhering at all times to company grooming... 

Palm Healthcare

Anesthesiologist Job at Palm Healthcare

Salary: $0.00 - $0.00 A premiere health system is hiring Anesthesiologists across Chicagoland. There are multiple facilities of different sizes and complexity to choose from. You will earn truly competitive compensation and benefit from responsive leadership. You can...

Tesla

Internship, FP&A & Business Operations (Summer 2025) Job at Tesla

 ...experience working closely with their Manager, Mentor, and team. We provide an experience that allows for the intern to experience life at Tesla by given them projects that are critical to their teams success. Tesla Finance combines traditional financial planning and... 

Infinity Natural Resources

Division Order Analyst Job at Infinity Natural Resources

 ...Infinity Natural Resources is seeking a Division Order Analyst . In this position, the successful candidate will play a vital role...  ...religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.... 

Evernow

Women's Health / Family Nurse Practitioner - 5+ Licenses Job at Evernow

 ...an easy-to-access online platform. Evernow is currently seeking both full and part-time (approximately 10 hours per week) Nurse Practitioners to join our remote team. Were looking for clinicians with excellent attention to detail, a technology-forward focus, and unparalleled...