Looking for a fun, fast-paced, and hands-on role at Iowa State University ?
The West Side Market is looking for a dedicated Food Service Coordinator I to join our team! While working under the Manager, youll oversee the preparation of deli sandwiches (sometimes up to 500600 a day!) and convenience store operations, ensuring everything runs smoothly from opening to closing. Youll handle food orders, forecast production, assist with customer service, and oversee POS functionsall while maintaining high-quality standards.
Your day-to-day will involve assisting and training a dynamic team of student employees, ensuring they stay organized and on track, and helping resolve any issues that arise. Youll help maintain inventory, keep the store stocked and organized, and contribute to an excellent customer experience.
As a Food Service Coordinator I, youll also ensure that food preparation follows Standard Operating Procedures (SOPs) and meets quality and sanitation standards. Youll oversee safety and cleanliness, ensuring the West Side Market operates smoothly. No two days are the samewhether youre overseeing student staff or interacting with customers, the fast-paced environment will keep you on your toes.
Our comprehensive benefits package includes healthcare, vision, dental, vacation, retirement, and sick leave, ensuring you and your family are well cared for. Plus, insurance coverage begins on your first day , provided you complete enrollment before the deadline! Forget about packing a lunchenjoy the daily meal stipend on days you work!
Ready for an exciting role in a lively, team-driven setting? Join us at Iowa State University!
Appointment: 10 months
Schedule: Monday - Friday 7:30 am - 4:00 pm
Location: West Side Market in the Union Drive Community Center
Characteristic Duties and Responsibilities
Coordinates and participates in the set-up if serving lines, beverage and condiment stations prior to meal serving.
Assigns and reviews work on employees engaged on supplying and arranging of food, dishes, silverware and other supplies at steam table and serving stations.
Monitors operation of food serving line and dining areas to insure that supplies of food products are adequate and of prescribed quality.
Checks work area for employee attendance and arranges to fill in when necessary.
Evaluates the work of student employees as required.
Handles requests and inquired from customers pertaining to food service.
Insures that food and other supplies are returned to the kitchen and recorded following meal service; and to work area/equipment is clean and orderly at the close of each day.
Provides on-the-job training of employees assigned to food service unit.
Performs other related duties and responsibilities as required.
Knowledge, Skills, and Abilities
Knowledge of methods and practices of institutional food preparation and service.
Knowledge of principles of food sanitation, health hazards, and the necessary precautionary measures.
Ability to understand and execute oral and written instructions.
Ability to maintain effective working relationships with others.
Ability to perform physical tasks such as lifting (50 pounds), bending, stooping, standing for prolonged periods.
Ability to set up and monitor a food serving line in accordance with menu.
Ability to train, schedule and monitor work of student employees.
Knowledge of effective communication skills in order to handle customer concerns, requests or complaints.
Ability to maintain records of quantities of ingredients used and volume of production.
Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.
To apply for this position, please click on Apply and complete the Employment Application.
Please be prepared to enter or attach the following:
Resume/Curriculum Vitae
Letter of Application/Cover Letter
If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.
Retirement benefits including defined benefit and defined contribution plans
Generous vacation, holiday and sick time and leave plans
Onsite childcare (Ames, Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program
About Iowa State University
Iowa State University is a student-centric leading land grant university known worldwide for excellence in science and technology, discovery, and innovation. Operating with the conviction that higher education should be accessible to all, Iowa State offers more than 100 undergraduate, over 110 graduate, and nearly 85 doctoral programs, and is established as an R1: Doctoral University with world-class scholars tackling challenges with innovate research and solutions. Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community. Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work. All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state ... law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check. Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against.
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