Job Description

Hello

We are from Mavinsys Talent Acquisition team based on One World Trade Centre New York. We are specializing in IT services and staffing majorly in lateral hiring/contract. Below is one of our requirement to fill immediately if youre interested please share your candidature to

Job Title: Delivery Manager I

Location: Bellevue WA

Duration: 6 months

Job Description;

• Oversee delivery of multicloud support service by coordinating efforts of multiple teams to ensure timely and high quality response.

• Responsible for ensuring compliance with defined service level agreements(SLA) and Key performance indicators (KPI)Track and monitor the

performance of services identify areas for improvement and implement changes as needed.

• Continuously evaluate and improve processes to ensure that services are delivered efficiently and effectively.

• Foster positive work environment and build culture of automation & innovation to improve service delivery performance.

• Maintain positive relationship with all stakeholders and ensure proactive response to their inquiries and concerns.

• Prepare operational/strategic reports based on defined cadences and present to Steering & Operational committees.

• Proactive identification of issues and risks prepare strong mitigation/resolution plans

Experience:

• 10 years of progressive experience working as a Technical Delivery Manager or Service Delivery Manager.

• Strong multicloud (preferred AWS & Azure) and operations management skills.

• ITIL or similar certifications strongly preferred.

• Excellent communication research analytical and documentation skills.

• Ability to handle multiple concurrent activities; manage teams effectively and be responsive to users and stakeholders in a timely manner.

Strong multi-cloud (preferred AWS & Azure) and operations management skills.

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