Customer Service/Coordinator II Job at System One, Charlotte, NC

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  • System One
  • Charlotte, NC

Job Description

Job Title : Customer Service/Coordinator II
Location : Charlotte, NC
Hours/Schedule : Hybrid- In office T- Thu and remote M and F.
Type: Contract
 
Responsibilities
  • Serve as the primary point of contact between the business and its customers by phone, online or in person.
  • Handle customer's requests to place an order, find information, get advice, return a purchase or make a complaint.
Requirements
  • Excel is used every day - vlookups and Pivot Tables are a must
  • Must have strong follow-up skills; strong organizational skills; The follow up and volume comes from email - processing orders, handling order changes as a result of product shift from customer or company
  • Work expereince will take priority over a Degree, but a Bachelor's degree is preferred. 
Benefits
System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.

Job Tags

Contract work, Remote job, Shift work,

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