Job Description

About the Role:

We're looking for a dedicated Claim Payment Processor to join our dynamic team. This role is crucial in ensuring smooth and accurate payment processing for claims and maintenance invoices. You'll be working with various repair facilities and dealerships, handling billing issues, and ensuring all payments are processed efficiently.

What You'll Do:

- Process claims reimbursements and verify that invoice amounts match the authorized claim amount.
- Ensure invoices have the correct names and signatures before processing payments.
- Communicate with dealerships and repair facilities to resolve any billing discrepancies.
- Manage the copying and distribution of new business checks, contracts, and remittances.
- Scan contracts, remittances, payment repair orders, and checks.
- Provide excellent customer service by answering phone calls from dealerships, repair facilities, and other customers, addressing their inquiries regarding claim payments.
- Participate in special projects and perform other duties as assigned.

What We're Looking For:

- Experience: Prior claims payment processing experience is required.
- Skills: Strong organizational skills, attention to detail, and the ability to multitask and adjust priorities.
- Customer Service: Excellent communication skills with a customer-focused attitude. Ability to handle inquiries professionally and courteously.
- Decision-Making: Ability to analyze information to make sound decisions and resolve issues effectively.
- Work Environment: Comfortable working in a fast-paced office/call center setting. Ability to work independently and as part of a team.

Additional Information:

- Attendance is essential on the last day of every month to ensure all business is processed. If the end of the month falls on a weekend, you will be required to work that Saturday.
- Sunday hours are not required.

Why Join Us?

We prioritize the safety and well-being of our employees by implementing measures such as improved air ventilation, touch-free devices, and social distancing. We offer a collaborative office environment and flexible work arrangements to suit your needs.
Employment Type: Full-Time
Salary: $ 17.00 Per Hour

Job Tags

Hourly pay, Full time, Flexible hours, Sunday, Saturday,

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