Job Description
Essential Duties and Responsibilities (with or without accommodation):
- Screen, evaluate, schedule, support, and continually evaluate referred members in need of behavioral health services
- Research eligibility for behavioral health services, and assist members in securing necessary behavioral health services from EBF or other appropriate providers
- In conjunction with clinical staff, engage caregivers/children in defining issues, creating goals and identifying strengths to meet their clinical needs and objectives
- Facilitate parenting and children’s groups using evidenced-based curriculum
- Participate in ongoing program planning, development, and training
- Provide direct care and supervision of clients in group setting
- Assist in the development of activity plans and preparation for each group/session
- Provide meaningful teaching opportunities, experiences, and physical assistance for groups or individuals that include: social skills, self-care, and recreational activities
- Provide support services that include: case management, personal assistance, family support, peer support, respite care, transportation, and other services to enrolled members
- Perform crisis intervention and solution-focused interventions
- Focus on the safety and well-being of the child(ren) and families in all aspects of work
- Develop a culturally sensitive rapport and professional relationship with members, families and community partners
- As assigned facilitate Child and Family Team meetings in coordination with the treatment team to review progress/barriers and determine appropriateness and medical necessity of services
- As assigned conduct updates on annual assessments and develop treatment plans in accordance with agency requirements
- Maintain member records in accordance with agency requirements
- Provide complete documentation and reporting of member behavioral health services in accordance with agency requirements
- Attend and participate in all professional meetings and clinical staffing
- Ensure services are provided in a culturally competent manner
- Utilize supervision effectively, accept feedback in a professional manner, and accept responsibility for job performance.
- Maintain professionalism with staff, outside agencies and members at all times; represent EBF in a professional manner
- Adhere to all EBF policies, procedures and protocols in addition to State/RHBA regulations.
- Understand and maintain sensitive information within the confines of need-to-know parameters following HIPPA guidelines.
- Maintain EBF productivity, timelines and quality standards set forth by agency requirements.
- Attend required professional development opportunities and maintain knowledge of current research as well as effective approaches
- As assigned facilitate or participate in staff training
- Any other duties as assigned based on the needs of the assigned work location.
Required Skills/Knowledge/Abilities:
- Strong Clinical knowledge.
- Excellent organizational and interpersonal skills.
- Detail-oriented with well-developed problem-solving abilities.
- Strong written and verbal communication skills.
- Strong organizational, time management, project management and multitasking skills.
- Skill in using business software such as email, MS Office, smart phones, office equipment and electronic health records.
- Flexibility and ability to respond to changing priorities.
- Reliable and punctual.
- Displays cultural sensitivity and demonstrates the ability to form constructive and collaborative working relationships with others from diverse cultural backgrounds.
- Ability to communicate in a culturally inclusive manner and being open to other people’s differences.
- Extensive knowledge of managed care systems, AHCCCS/Title XIX medical assistance screening, and RBHA policies and practices.
- Spanish speaking preferred.
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