Child Evaluation Center Coordinator and Care Manager Job at Southwest Montana Community Health Center, Dillon, MT

Sy9jaitaeWRxcXZEcWtrRHJHQmZOcGhGUXc9PQ==
  • Southwest Montana Community Health Center
  • Dillon, MT

Job Description

Child Evaluation Center Coordinator/ Care Manager – Dillon, MT

40 hours per week benefits-eligible

FLSA Non-exempt

Entry wage $17/hr or higher for highly qualified candidates.

Must be able to pass a thorough criminal background check.

Candidate review begins on 8/15, position open until filled.

Position Summary:

Following the mission and vision of SWMTCHC, and with the direction of the Director of Behavioral Health, the Care Manager is responsible for assessing patients for Social Drivers of Health and providing patients with resources and access to the identified needs to support the patient, their primary care team, and improve overall health outcomes. This is a high paced environment that requires compassion for others and a desire to make a difference in the lives of our patients through developing a trusting, helping relationship as the primary point of contact for the patient panel.

This professional will also support the Beaverhead County Multi-Disciplinary Team by coordinating forensic interviews with the County Attorney’s Office, Law Enforcement, and the Child Evaluation Center. This individual will need to adhere to high levels of professionalism and ethics. This position will provide resources and support to families that have experienced trauma or abuse.

This is a position that could grow in the future, and the organization would be willing to train and invest in an individual that is committed and the right fit.

Position Requirements:

  • Education:
    • Degree in social work, public health, human services, or related field preferred. 
    • Experience in these fields may be considered in lieu of education.
  • Experience:
    • Prior experience in a healthcare setting or care management role preferred.
    • Experience serving a diverse population including those who are vulnerable and/or may have high needs preferred.
    • Previous EHR experience preferred.

Essential Functions, Roles, and Responsibilities:

  • Act as the primary point of contact for patients of the identified patient panel.
  • Maintain regular contact with patients according to their needs, communicate this to the care team, and document appropriately in the medical record.
  • Outreach patients according to Value-Based Care needs.
  • Assist with outside and internal referrals to services.
  • Develop and maintain positive relationships with patients.
  • Assess barriers to patient care using Social Drivers of Health screening tool and provide services to address these barriers to improve health and wellbeing of the patient population.
  • Schedule appointments, assist with paperwork, and make referrals both internally and externally for patients.
  • Schedule forensic interviews and forensic medical exams for team members.
  • Work collaboratively with Law Enforcement, Child Protective Services, and the County Attorney’s Office.
  • Participate in the Outcome Measurement System survey system and track cases through NCA track.
  • Be willing to learn technology skills including use of Microsoft products, telehealth equipment, recording equipment, and electronic medical records.
  • Other duties as assigned.

Knowledge, Skills and Abilities:

  • Comfortable using technology and learning new skills on technology.
  • Able to communicate promptly, effectively, and succinctly with professionals and patients.
  • Compassion for others and desire to assist with patient and community needs.
  • Adjusts to changes and multiple constraints on time and resources flexibly.
  • Ability to organize and prioritize tasks.
  • Ability to work under pressure and with a variety of personalities and roles.
  • Strong attention to detail and problem-solving skills.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Service Orientation - Actively looking for ways to help people.
  • Speaking - Talking to others to convey information effectively.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Coordination - Adjusting actions in relation to others' actions.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Persuasion - Persuading others to change their minds or behavior.
  • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Time Management - Managing one's own time and the time of others.
  • Instructing - Teaching others how to do something.

About Southwest Montana Community Health Center:

Southwest Montana Community Health Center is a mission-driven, non-profit Federally Qualified Health Center (FQHC). FQHCs are community-based healthcare providers that receive funding from the Federal government to provide comprehensive primary care services in underserved areas. FQHCs provide care to all individuals, regardless of their ability to pay, and offer a sliding fee discount based on income. FQHCs must meet certain requirements to receive funding, such as providing services to medically underserved areas or populations, offering a comprehensive set of primary care services, and having a governing board that includes patients. Southwest Montana Community Health Center is a recognized National Committee for Quality Assurance (NCQA) Patient Centered Medical Home (PCMH). PCMH designation is gained by meeting certain standards set by the NCQA. These standards include providing comprehensive, coordinated care, using evidence-based practices, and engaging patients in their care. Community health centers that receive PCMH designation are recognized for providing high-quality, patient-centered care that improves health outcomes and reduces costs. PCMH is our model of primary care that emphasizes care coordination, communication, and patient engagement to improve the quality of care and patient outcomes. The PCMH model encourages providers to work as a team to coordinate and manage care for patients, provide timely access to care, and use evidence-based practices to improve outcomes. The PCMH model also emphasizes the importance of patient engagement, providing patients with the tools and resources they need to take an active role in their own health care. We opened our doors in 1986 under the name Butte-Silver Bow Primary Healthcare Clinic Inc. Our main clinic is in Butte, Montana, and we have locations in Dillon and Anaconda, Montana. We offer medical, dental, behavioral health, care management, pharmacy, and clinical pharmacy services to everyone. We accept most insurances and private-pay clients, as well as uninsured or underinsured clients. Our passion is to ensure that healthcare remains accessible and affordable to everyone. Our clinics care for more than 13,000 patients annually and employs more than 150 people in our various locations.

Job Tags

Full time,

Similar Jobs

State of Indiana

Governor's Summer Intern - CHE College Enrollment Job at State of Indiana

 ....24 per hour for current undergraduate students and $17.24 per hour for those who have...  ...degree. About the Governor's Summer Internship: The summer internship program...  ...Hoosier students immediately following high school graduation by matching students to higher... 

Apple Inc.

Software Developer in Test, Apple Pay Access Job at Apple Inc.

 ...extraordinary products, services, and customer experiences. Imagine the boundless possibilities when...  ...lives of your friends, family, and Apple Pay users globally! We have the rare and...  ...of your work- Diving deep to resolve highly technical issues in complex systems- Triaging... 

Bentley Systems

Resident Consultant Job at Bentley Systems

 ...Resident Consultant Bentley Systems is seeking a talented individual to become a valued member of our successful Services team as a ProjectWiseResident Consultant. A ProjectWise Resident Consultant plays an important role in delivering ProjectWise-related consulting... 

Belmar Integrated Logistics

Warehouse Cherry Picker Operator (Lewisville/2nd Shift) Job at Belmar Integrated Logistics

Monday-Friday 3:00pm-11:30pm $18 per hour MUST BE ABLE TO OPERATE THE CHERRY PICKER FORKLIFT The Cherry Picker operator is responsible for operating the cherry picker efficiently and safely. Their primary responsibility is to fulfill orders, restock products,... 

Southern Arkansas University

Education Specialist Job at Southern Arkansas University

 ...environment by cooperating in a professional manner and other duties as assigned.Qualifications: Bachelors degree in social work, education, or related field required; Masters degree in guidance and counseling or related field preferred; strong commitment to the...