Job Description

Assistant Jewelry Sales Stylist

M. Flynn Jewelry is seeking an assistant jewelry sales stylist who is obsessed with jewelry and fashion, has a great attention to detail and customer focus, and can work in a collaborative environment to support our sales and marketing teams. We love jewelry, we have a fun unique workplace and we are looking to add the right person to our team!

About Us:
M. Flynn Jewelry has been changing the jewelry landscape in Boston since it opened 15 years ago. M. Flynn designs jewelry, including engagement rings and wedding bands, in-house and also carries jewelry from incredible makers like Anita Ko, Brent Neale, Kwiat, Melissa Kaye and Marie Litchtenberg. With a focus on the country's most wanted designers and M. Flynn's own custom jewelry program, the store serves the modern jewelry customer who mixes high and low pieces and seeks jewelry that fits their personality and lifestyle.

Responsibilities for this position include:

Sales Support:
• Work closely with customers across all channels to make decisions on purchases, returns, repairs and exchanges.
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions, maintaining the highest degree of courtesy and professionalism.
• Support the sales team in reaching sales goals by managing customer inquiries and identifying sales opportunities.
• Generate sales reports.
• Capture client data and all customer inquiries consistently and accurately in support of building and developing lasting relationships.
• Develop strong product knowledge of the entire line of M. Flynn's products and designer products.
• Resolve client issues proactively and independently and assist with customer service in a professional way.
• Assist with in-store event planning and outreach to customers.
• Assist with sales and marketing support administrative tasks as needed.

Marketing Support:
•Assist marketing team with events and administrative duties.

Qualifications:
• Likes to work in a fast-paced & collaborative environment.
• Possesses familiarity with jewelry, and prior experience in a high-end retail setting strongly preferred.
• Demonstrates a strong styling eye and personal taste level.
• Reflects professional, effective interpersonal and communication skills.
• Functions as an independent self-starter and solution-oriented driver.

This full-time, in-store position is located in our downtown Boston location at 40 Waltham Street. We offer a full benefits package, including health insurance, paid time off, and a supplemental retirement plan. Interested candidates should send resume with cover letter and salary requirements to: sarah@mflynnjewelry.com.

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